KEYKING
  • Integration
  • Products
  • Solution
  • Projects
  • ServiceCentre
  • News
  • Keyking
Search
Cannot open the door when flashing the cards. (Check review event on PC first), Integrated Security Solutions, Access Control System, Car Parking, Biometric, Fingerprint, Proximity Reader, Desfire Smart Card, Integration, Turnstile, Swing Gate, Drop bolt, Magnetic Lock; Keyking Group, Israel Technology
Your Position is: Home > ServiceCentre > 

Cannot open the door when flashing the cards. (Check review event on PC first)

Possible Cause:
1. The card is invalid for the door.
2. Time zone of the card is invalid.
3. Communication problem between reader and the controller.
4. Lock problem

Remedy:
1. Use software to enable the card for the door
2. Use software to set the user time zone to valid
3. Check to see if the problem is caused by electromagnetic interference If so increase the distance between the reader cable and the interference or use shielded cable
4. Check if the lock is working correctly

Live Tech Support
E-mail: info@keyking.net
Office hours are from 9:00 am – 6:00 pm Local Time Monday to Friday.
Technical Support phone 9:00 am – 8:00 pm Local Time Monday to Friday.

Copyright © KEYKING Group 1995-2017. All Rights Reserved